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Network interlinks
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Managed services
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We've been in the support business for over 20 years - and many of our customers have been with us throughout this time

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Managed backup /

Business need

Your data is becoming more complex and widely dispersed. So deploying a regular, reliable backup solution with easy, fast retrieval is a growing challenge. Managed backup delivers an automated solution, complete with centralised visibility and control, right across your organisation. Irrespective of location and device, end users are unaware of backups taking place. Your data is held in a secure data centre based In the UK. Network Interlinks’ off-site backup solution enables the capture of data from both on premise servers and mobile devices.

The value it can bring to your business

Backups are space efficient, with improved data transfer rates. They run at the frequency you need, with swift and easy retrieval and full support. This technology does not require high bandwidth internet connections but allows for rapid and dynamic recovery and restoration of data should an outage occur. Scalable to meet new business activity, this service offers long term archiving of data in order to comply with regulatory requirements.

 

Talk to our experts, whose knowledge and experience has been gained throughout a wide range of implementations.

Managed database /

Business need

Access to data is now the lifeblood of most businesses. Interruptions to data access are, quite simply business interruptions. Continuity is critical, interruptions due to system updates or absence of key database administration staff can mean that you let down your customers. Proactive management of these risks can enable your business to keep running 24/7. This involves constant management and technical input, which can be a cost that is hard to predict and expensive. Businesses benefit when they ensure their databases are secure, accessible, and managed to deliver to business goals with predictable costs.

The value it can bring to your business

With our managed data service, productivity is enhanced while risk and cost are reduced. By proactively managing risks you avoid unplanned downtime that frustrates staff and clients. Our database administrators are familiar with your application databases and derive knowledge through their experience across many different systems. This means that they are able to anticipate issues in advance, which enables you and your staff to stay focused on business. We provide an alert service that flags an issue, provides opportunity for review and agreement prior to resolution implementation. However complex your application databases and disparate your systems, we ensure the health and availability of your data. The service is tailored to your specific needs whilst driving down costs and delivering tangible benefits to your bottom line.

 

Realise the benefits to your organisation from outsourcing your database administration: talk with our consultants to scope the service you require.

Managed infrastructure /

Business need

Having a stable IT environment frees up staff time to focus on your true business priorities. With our managed infrastructure service, you get seamless monitoring, management and support, to keep your systems running and your business operating efficiently. Tasks and processes are automated and managed with expert oversight to minimise the occurrence and impact of technical failures. Alerts and timely interventions keep your systems performing optimally. Our responsive and experienced support desk is on hand to assist with any issues or changes. Most importantly, you have all of these benefits with the cost control and budget predictability that comes with our fixed monthly fee.

The value it can bring to your business

With our managed infrastructure service, issues are addressed before they impact your business and you benefit from the guidance of our experienced team wherever it is needed. By optimising your IT environment, you provide staff and customers with an improved user experience, which, in turn, enhances productivity. You save money by reducing capital expenditure while improving service levels. And it becomes easier to keep track of your assets, know your running costs, and plan for future technology innovation.

 

Talk to us to find out how managing your IT infrastructure can enhance productivity and control costs.

 

Managed mobile /

Business need

When they are well managed, mobile and remote working enable business’ to be more agile, responsive, and efficient. Staff and clients alike can have a seamless experience while management is provided with visibility and an effective set of controls. Left unmanaged or inappropriately managed, however, and remote working can be costly, inefficient and a significant security risk. At Network Interlinks we can help you to ensure your mobile estate is both properly managed and delivering value to your business.

The value it can bring to your business

With our managed mobile service, your mobile estate — all of the mobile devices used by your business as well as the infrastructure that supports these — will deliver visibility and enhanced productivity in a way that is fully secure. It will enable mobile devices to become part of your network, giving staff access to your systems and data. Put simply it will ensure your staff can work flexibly and productively regardless of where they are. At the same time, it will also provide effective controls when devices are lost or stolen.

 

Talk to us to find out how your mobile estate can enhance productivity while remaining fully secure.

Managed security /

Business need

Security attacks can have immediate negative impacts to your bottom line. They can also wreak long-term havoc on your brand. Malware, viruses, phising and more targeted attacks are regular occurrences for most businesses. Security management has become a business essential but each business will have differing challenges and requirements. Cyber criminals never stand still, so careful planning and constant review and improvement is essential. When effective management of security is in place disruption is minimised and costs are reduced.

The value it can bring to your business

Gain control and peace of mind with our managed security packages. We develop a security strategy around your specific business realities and requirements. We carefully integrate security systems and protocols. Then we monitor, manage, report and continually improve your security to respond to and mitigate risk. As a result, both your staff and management will become more security aware while less time will be spent addressing security issues and responding to problems. Where decisions need to be made, or response is required, you will be able to act decisively and effectively based on the insights we provide.

 

Talk to our security team to find out how you can ensure your business is properly protected.

Holiday and sickness cover /

Business need

Essential IT systems and services may be at risk when key staff are unable to work due to holidays or sickness. This service gives peace of mind during this period by protecting your business from potential system and service failures.

The value it can bring to your business

Support calls and alerts from remote monitoring are responded to by the support desk to keep systems running. Our modular and flexible managed services suite provides the opportunity to complement and scale services to meet your changing requirements. Benefit from the increased knowledge and reduced costs that result from us delivering support-systems and personnel across our wider customer base.

 

Contact us to discuss the parameters of your service cover requirements.

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Cybercrime continues to be an issue for small & midsize businesses.

  ransomware image Yesterday the BBC reported that more than 50% of UK businesses have suffered ransomware attacks in the last year. This is the greatest single risk to IT networks and business performance. We have helped a number of companies, in the past few weeks, recover from recent attacks. However, the cost in terms of lost time and sales revenue has in some cases been significant. We believe prevention is better than cure and have outlined the issue and methods to avoid the angst and potential loss of sales revenue below:  

How does it work?

  Ransomware is a type of malicious software designed to block access to business data by encrypting and renaming files. The bug usually travels into the IT network through email or downloadable internet files, programmes or applications. A demand for a sum of money is made and usually payable in bitcoins. These are untraceable so the perpetrator escapes with the cash – usually in the region of £2,500. Decrypting files without the decryption key is complex and time consuming. As a result organisations and businesses must weigh up whether they wish to part with the ransom or lose time, precious data and incur costs for IT consultants to solve the issue.  

How do I prevent it?

  Enforce good security practices within the businesses IT networks by employing effective anti-virus, anti-malware and anti-spam products to improve the chance of detection before infection. This includes educating the workforce to the dangers of downloading information from an unknown source. Talk to our consultants who will assist your company to write and communicate effective online security policies that will protect your business.  

How does my business recover without paying the ransom?

  Efficient back-up is the answer. Network Interlinks works quickly and painlessly to rebuild computer systems and applications to an acceptable recent state from the businesses Disaster Recovery and Business Continuity solution. This out smart’s the criminal hacker and puts the company back in business promptly.

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Network Interlinks Ltd.
318 Worple Road
London
SW20 8QU
UK

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+44 (0)20 8739 0660
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Network Interlinks Ltd.
318 Worple Road
London
SW20 8QU
UK

Remote support

view on map
info@networkinterlinks.com
+44 (0)20 8739 0660

Network Interlinks Ltd.
318 Worple Road
London
SW20 8QU
UK

view on map
info@networkinterlinks.com
+44 (0)20 8739 0660

Network Interlinks Ltd.
318 Worple Road
London
SW20 8QU
UK

view on map
info@networkinterlinks.com
+44 (0)20 8739 0660